My path into Human Factors wasn’t obvious at the start. I studied Drama, Applied Theatre and Education at Central, training as a practitioner focused on storytelling in non-traditional spaces, performance-making rooted in real-world learning, and using drama as a spark for social change. That background gave me a deep respect for how people make sense of things and how stories stick.

From there I moved into the press offices of the police and ambulance services, where I watched how organisations under pressure explain what happens, and the sense or confusion that shapes decisions.

Those experiences pulled me into patient safety and governance across paediatrics, mental health, and ambulance care. Along the way I trained in QSIR, became a Mental Health First Aider, and when the pandemic made in-person work impossible, launched EEAST General Broadcast, a podcast bringing safety expertise to frontline staff.

I have also co-edited Patient Safety: Emerging Applications of Safety Science, helping shape how we think about learning from incidents. And now, completing a Master’s in Human Factors and Ergonomics at Loughborough University, I finally have the language and tools to understand how people, processes, and environments fit or do not, and how clearer fit can mean safer, smarter work.

This site collects field notes, reflections, and experiments from that journey. My aim is to help you make sense of your own world, and maybe see how it might make a little more sense too.